Hosted Bulk Communication Tool
What is Bulk Communication Tool
Broadcasting Tool is an automated system designed to notify calls, fax, send sms, email to a list of recipients. Arnim Bulk Communication tools help you connect with a large audience simultaneously with common or personalized messages.
Features
UNIFIED PLATFORM
Provides Common platform for Voice/SMS/Email.
PERSONALIZED MESSAGES
Messages and calls can be customized for usage like Payment reminders.
MULTIPLE CAMPAIGNS
Operates multiple calling lists and multiple campaigns at a time.
AUTO ANSWER HANDLING
Answering and Fax Machine can be dected and appropriate actions can be taken.
SCHEDULER
Allows you to set time and day for starting the Campaign.
CALL FORWARDING
Calls are forwarded to a given number based on caller input.
WEB MANAGEMENT
Web browser based access for easy configuration and management.
MONITORING TOOLS
All Call Center Resources like Servers, Calls, Trunk Can be Monitored live.
Benefits of Arnim Cloud Contact Center
Redundancy
Cost Effectiveness
No need of costly hardware and Maintenance experts
24 / 7 Availability
Support center available round the clock
Scalability
Can scale-up from 3 to 3000 Users
Hassle free Maintenance
Dedicated Customer relationship Manager and timely Maintenance activity
Flexible
Provides flexibility of conducting conference at any point of time.