Cloud PBX
What is IP PBX
An IP PBX is a complete telephony system that provides telephone calls over IP data networks. Arnim IP PBX offers the most advanced features in the ip pbx industry. Can be integrated, linked and Work along with external pbx working
Features
VOICE MAIL
Caller can leave a voice message when nobody available to take call.
FOLLOW ME
CDR REPORTS
IVR
WEB MANAGEMENT
GLOBAL DIRECTORY
CALL FORWARDING
CONFERENCE
WEB BROWSER BASES USER INTERFACE
SMS : Send SMS to individual group.
Manage Contacts : Create and manage contact groups.
Fax : Send and receive FAX by downloading or uploading TIFF Files.
Chat : Easy access to chat with other extensions.
Email : Send E-mail to indiviual or groups.
EXTENSION LEVEL FEATURES
Follow Me : Calls not answered on the extension,can be forwarded to any other extension or external number.
Extension Phone : Choiceof IP Phone, Soft Phone(with Head Phone)or Analog Phone
No Extension Hardware In Server : No additional hardware needed on the server side for more extension.
Extension Rights Control : Extension Rights like allow call recording,View CDR,Web Login,Chat,SMS,Call Forwarding,Conferece,Email,Fax Can be denfined.
CONNECT WITH EXISTING INFRA..
“Bridging Your Customer Solutions”
Customization : As per your business process requirement.
PBX Integration : Can be integrated to any external PBX on standard interfaces like PRI/SIP.
Email Integration : Email can be integrated with IVR.
SMS Integration :SMS can be integrated with Arnim IVR.
SECURITY ASPECTS
“To ensure security and integrity of your call center”
Voice Encryption : Voice can be encrypted and stored in Local/Cloud.
Session Handling : No user can view the reports without the login of admin.
No Data Injection : Data Injection is prevented in MYSQL Server.
Cross Site Attack : Application is guarded against cross site attack.