What is Voice logger
A voice logger is a application used to record incoming/outgoing calls from any telecom communication device. Arnim Voice Logger is a multi-channel voice logging tool that is used for training ,quality control and legal interception of calls.
Features
CALL DATA REPORTS
WEB MANAGEMENT
CALL RECORDING
MONITORING TOOLS
All Resources like Servers, Calls, Campaign Can be Monitored live.
CONNECT WITH EXISTING INFRA..
“Bridging Your Customer Solutions”
Customization : As per your business process requirement.
PBX Integration : Can be integrated to any external PBX on standard interfaces like PRI/SIP.
SECURITY ASPECTS
“To ensure security and integrity of your call center”
Voice Encryption : Voice can be encrypted and stored in Local/Cloud.
Session Handling : No user can view the reports without the login of admin.
No Data Injection : Data Injection is prevented in MYSQL Server.
Cross Site Attack : Application is guarded against cross site attack.